Return Policy

As the products are Sexual Health products, ALL SALES ARE FINAL, unless the following:

1. Product is defective upon receive

Due to the nature of the product, all sales are final unless stated on the product page.

Please provide pictures / videos of the product being defective to our Whatsapp number, 80274834, within 48 hours upon receival. 

For any electronic devices,
Tempering, opening, and/or attempting to open the device voids any manufacturer warranty on the item.

Products from manufacturers located overseas will be determined on a case by case basis and may take extended time as we contact and pass along the RMA to the manufacturer. The manufacturer will decide and let us know whether to replace the product. If the manufacturer does not deem the product defective, the product will not be replaced.

Any exchanges from the manufacturer are only valid for the same item unless stated otherwise by the manufacturer

Please Note: Products with minor wrinkle or external blemish will not affect the function of the toy thus cannot be deemed as defective.

2. Dissatisfaction of the product

Due to the nature of the product, satisfaction cannot be guaranteed. Dissatisfaction returns are not accepted.